Of course, dogs and cats are more popular pets than others. But birds, turtles, horses, hedgehogs, and even lizards are no less loved by their owners. That’s why we can create a custom pet painting for any animal — no matter what breed or species.

Right now, we don’t have prints for multiple pets, but we work on it. Subscribe to our news, and we will let you know when two or three pets portraits will be available for the order.

If you’ve followed our Photo guide, you definitely made an excellent picture. Ensure the image isn’t blurry and in a high resolution. A pet on it should be well lit, with visible ears, cheeks, and fur details. 

If the photo doesn’t follow our recommendations or has any issue — we’ll let you know before creating your custom pet art.

The background mess doesn’t make a difference at all. Don’t worry about it.

All our artworks are unique. We don’t cut and paste your pet’s head into a painting. Our designers’ team uses professional retouching, edit tools, brushes to make a royal pet portrait look realistic. 

You can change your order in two cases:

— you’ve changed your mind within 12 hours after placing the order and want to change a costume or your pet’s photo — contact us immediately through email: info@petasso.co

— you don’t like the preview — you will have a field for comments to point everything you want to change. 

You can cancel your order within 24 hours after placing it. We will refund you your payment. Once you approve a preview design — we can’t make a refund as our artists have already worked to create your unique painting.

Of course, we do! We want you to be happy with the result. You’ll get a link on the email to your preview within 48 hours after placing the order. You can approve it or add as many changes as you want to get the best pet painting from a photo.

Now we have three sizes of canvas available: 

8x10”, 20x25 cm

16x20”, 40x50 cm 

60x75”, 60x75 cm

Try to imagine how each of them will be hanged on your wall and fit your room, walls, and decorations. Then — choose a size that is more suitable. 

If you upload the black-and-white photo, we will make a portrait black and white too. We don’t color uploaded images, as well as add or remove elements from them. 

For example, we can’t make mouth closed if it’s open on the uploaded photo. 

Or if your pet has an accessory on the neck or head, we can’t delete it too. 

We have a flat shipping fee per one order, no matter how many custom pet arts are in a parcel: 

USA: 11$
CA, AUS, UK: 11$
Europe: €10
Other countries: 13$

As soon as a preview is approved it takes 1-3 business days to print and pack your painting. After that, most packages are delivered within 7 days, but it depends on the destination country and can take up to 7-10 business days.

We will pack all your orders into one parcel. So, yes, they will arrive together!

We deliver our custom pet paintings to all the countries around the world.

Once it appears in a system, we will send your tracking number to your email.

Don’t worry! Get in touch with us through email: info@petasso.co

We accept many payment methods: debits and credit cards from Visa, Visa Debit, Mastercard, American Express, and more. Also, you can pay through PayPal.

Most times, we can, but please, read this page to explore in which situations we don’t refund money.

We strive to make you happy. If you are not — please, contact us immediately through email: info@petasso.co

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Your 100% custom handcrafted preview will be ready within 2-24 hours after placing the order. You’ll be able to ask for as many changes as you need to be 100% satisfied before the portrait goes for printing.
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