Cancellation
You can cancel your order within 24 hours in case you change your mind. We will refund you your payment. Once you approve a preview design — we can’t make a refund as our artists have already worked to create your unique painting.
Returns and refunds
We can’t offer you returns and refunds after you approve a preview as we create complete custom products on demand. So please pay attention while choosing a royal pet portrait costume and size.
Unfortunately, things happen. If you get the wrong product or size, your painting was damaged during delivery, or anything else makes you unhappy — contact us within 24 hours you get a parcel. We will consider your situation and may ship you a new product or make a refund.
Show us a photo of the painting damage if something happened to it during transportation.
All your questions and requests send to info@petasso.co.
We highly value client’s satisfaction and do everything to deliver you the custom pet painting you deserve!
Create long lasting memories...
Memories last forever
FREE Personalisation
- Pet Name
- Adoption Date
- Special Day
- Special Memory / Moment
This was a gift for my sister for her birthday and it came out even better than I expected! She loves it!!
Extra Mile, For A Smile.
Unlimited Changes
on Demand.
- Finished by professional artists
- Ask for any necessory changes
- Your final approval is MUST.
- Your happiness Matter A lot
I requested a different background, and within minutes he had sent me a mock up. When I received my canvas, it was even better than expected. Thanks Petasso!
Memories last longer...
FSC Approved Material
- Canvas & frame Material is FSC Approved.
- Frame is Made up of Long Sustainable Wood.
- Frame is made stronger with 2-3cm thickness.
- Mounting Kit is included.
- Golden Frame is only for showcase ( not included ).
We absolutely love the canvas!!!... The quality it s amazing and it looks like a painting plus the edition of the picture it s super well done.
We re crazy happy about our babies austronaut. Thanks Petasso!!!
Cute > Love > Special
NOTE: 70% buyers wished to Buy A Larger Size.
Perfect Size
for Perfect Space
- Large Size is Most Loved.
- Mid-Sized is Highest Selling.
- Small-Sized is Most Gifted.
NOTE: 70% buyers wished to Buy A Larger Size.
Just one word - AMAZING! Next time will order the bigger size of the canvas.
Your Love, Our Responsibility.
100% Replacement for
Delivery Damages
- Impact resistant material is used inside.
- Strong boxes are used for shipping damges.
- Any damages in shipping is OUR RESPONSIBILITY.
I ordered 2 canvases and extremly happy with both of them. Petasso did it amazing job. Mock up for approval I have recieved same day. Delivered in a week. Best of luck guys and thank you!
